How to write a complaint letter?

complaint letter

Here are guidelines to be considered to make a complaint letter especially for serious complaints.

When writing a complaint letter should be in a business letter format. You can type it and even handwritten but be sure your work it is neat and clean. Write your name, address, home and phone numbers and email address. State exactly the product or service problem. Explain it briefly and direct to the point so that the readers can understood quickly. Show respect and don’t get irritated or express any emotion in writing a complaint letter so that the reader responds positively and willing to help. Include any relevant details about the issues such as the name of the product, the date and time of purchase, location and the product or service information such as serial number, model number, price etc.

Send the complaint letter, addressed to the customer service or head office.

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